November 2007 - (Free Research) Today’s businesses must operate in a drastically changing environment. Forrester has found that most companies are not well equipped to reorient IT as a critical driver of top line success. This report showcases the results of an April 2007 Forrester Consulting online survey of 300 IT decision-makers and influencers in North America.
November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study.
July 2008 - (Free Research) This paper outlines key measures and best practices for financial services organizations to develop successful approaches to Strategic Performance Management (SPM).
February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. The survey included organizations from manufacturing, financial services, and professional services firms.
May 2008 - (Free Research) From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center.
August 2008 - (Free Research) Here are 10 tips for using network technology to help your business work more efficiently, cut costs, improve customer satisfaction, and stay ahead of the competition.
February 2008 - (Free Research) Boggs recently talked to Cisco about how SMBs can use IP communications to successfully conduct business in multiple countries, with or without in-country offices.
July 2008 - (Free Research) Our featured speaker in this webcast, Chris Martersteck, of PSMJ Resources Inc. will take you through the main components of project success to achieve both client satisfaction and increased profitability.
February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market.
August 2008 - (Free Research) Read this whitepaper to learn how to use Web Analytics data to enable you to better understand your customers’ needs and more effectively market to them. Learn a formula based on the five Ws to gain a more complete understanding of a situation or subject.
May 2008 - (Free Research) Philips innovates and develops dictation products and solutions specially designed for frequent dictation in law firms. Their dictation systems are optimized for professional use and always feature the latest technology.
March 2008 - (Free Research) Law firms must be able to keep their clients data private under all circumstances. This Webcast highlights the importance of data privacy and explores different solutions that can help you efficiently achieve this goal. View this Webcast to learn more.
March 2008 - (Free Research) Like any IT organization, law firms also have to find accessible ways to manage their storage. Read this white paper to learn how you can ensure that your firm's data and files are fully protected and effectively managed.
March 2008 - (Free Research) Enterprise Management Associates (EMA), a leading analyst and consulting firm dedicated to the IT management market, reports on what it considers to be the best available software solutions in 18 specific enterprise systems management areas, in order to form a "Systems Management All-Star" team. Learn who EMA selected as the "best of the best".
March 2008 - (Free Research) Read this whitepaper to find out how your firm can use mobility to be more competitive in the face of high client expectations and increased competition.
February 2008 - (Free Research) This paper by Ventana Research, a leading Performance Management research firm, examines how businesses are using management concepts such as “lean” manufacturing to make their supply chains more efficient.
August 2008 - (Free Research) This e-Zine addresses power, space, and cooling issues for storage. Learn how turning your storage green saves money and space for data centers with trapped budgets and limited room.
July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
September 2008 - (Free Research) Today's businesses must operate in a drastically changing environment. Forrester found most companies are not well equipped to reorient IT as a critical driver of top line success. This report showcases the results of an April 2007 Forrester survey.
March 2008 - (Free Research) For Dixon Hughes, a large CPA firm, having complete security over their client's data is critical. View this Webcast to learn about the solutions this firm chose to help them efficiently protect their client's information and meet compl…
Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability.
February 2008 - (Free Research) ADERANT can guide your firm through the uncharted waters of new technologies. Our use of proven Microsoft tools and technologies means your firm will follow a safe course downstream to success and profitability.
