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IBM Data Studio Administrator: Effective change management for dynamic application and database environments  by IBM


September 04, 2009 - This solution brief explains the value of IBM® Data Studio Administrator. This powerful and flexible tool simplifies the process of identifying, analyzing and implementing database schema changes for IBM DB2® for Linux®, UNIX® and Microsoft Windows®.

 

IBM Internet Security Systems™ X-Force® 2009 Mid-Year Trend and Risk Report (Aug 09)  by IBM


August 11, 2009 - The IBM Internet Security Systems X-Force® research and development team discovers, analyzes, monitors and records computer security threats and vulnerabilities. According to X-Force observations, many new and surprising trends surfaced throughout the first half of 2009. Read this report to learn more.

 

IBM Smart Products Webcast: The Payoff of Driving Requirements Management Across Product Development  by IBM


December 08, 2009 - This webcast discusses how to implement a structured approach to requirements management based on IBM Rational software -- a primary driver for quality improvement. A panel of experts share real-world examples and proven best practices for delivering innovative, high quality products to market in shorter timeframes.

 

IDC Best Practices: Protecting Sensitive Information in Failed and Decommissioned Storage Media  by PeakData Services, Inc.


September 03, 2009 - Stringent laws and regulations are forcing businesses to look at data in a new light. Added to compliance challenges is protecting disparate data, while reducing overhead costs associated with legal discovery. In this webcast IDC looks at high level trends in compliance, solutions that industry-leaders are employing and how to mitigate data risk.

 

Improve Synchronization with Streamlined Order Management and Communication: Petmate® Case Study  by TAKE Supply Chain


October 15, 2009 - Petmate enlisted the help of TAKE Supply Chain's X.PC to not only streamline the administration of contract manufacturing for Petmate. Read this case study to learn how X.PC transformed Petmate's manual approach to working with manufacturers through a Web-based collaborative environment that improved shared communications.

 

Improve Your Vision and Grow your Career with Visual Analysis  by Tableau Software


January 01, 2007 - Understand your data on a whole new level with visual analytics. Learn techniques and software that will help you interact with, visualize and navigate your data.

 

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support  by NTR Global


October 29, 2009 - This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.

 

In my Defense let me State that the Bed was Already on Fire when I climbed into it -- A Guide for Medical Device Developers to design better products, save money, and meet FDA/CDRH requirements  by IBM


March 31, 2009 - The CDRH (Center for Devices and Radiological Health) is in the process of updating their standards and suggested practices. They are going to be more strict with medical device developers. The purpose of this paper is to present the medical device developer guidelines for complying with the "suggestions" of the CDRH.

 

Infor CRM Epiphany for Insurance  by Infor CRM


July 01, 2009 - The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business.

 

Information Governance Perspectives from RSD: E-mail Archiving  by RSD


August 17, 2009 - With the ever increasing compliance regulations in terms of E-mail archiving, It becomes clear that E-mail archiving is an information governance imperative. This paper presents the 3 technical challenges which should be understood when evaluating email archiving solutions

 

Innovations in Managing IT Service Quality: Managing Service Quality and Risk to Service Delivery in a Lean Economy  by CA


April 01, 2009 - With the economy down it is important for IT organizations to be as efficient as possible. This means that IT operations, those responsible for the product and health of the enterprise, must have full visibility and control over their resources - and of course, the technology to do so.

 

Innovative Marketing Strategies for Individual and Personal Lines Insurers  by Infor CRM


July 22, 2009 - In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.

 

Integrated Infrastructure and Performance Management for Virtualized Environments  by CA


April 01, 2009 - Enterprises, government agencies and service providers are increasingly employing virtualized environments to decrease costs, consolidate data center space and reduce environmental impacts. This paper describes a comprehensive set of CA tools for managing virtual environments.

 

IT Economics: CA Infrastructure Management Reduces Operational Costs and Increases IT Efficiency  by CA


July 25, 2009 - This white paper describes the key infrastructure management challenges facing IT managers today. It then discusses how IT teams can improve the economics of infrastructure management by taking advantage of integrated, automated performance analysis and fault isolation technologies.

 

IT Quality Health Assessment Tool  by IBM


September 09, 2009 - This one minute survey consists of ten questions to assess your software quality environment. When complete, you will receive custom recommendations that you can view and print out to help plan your QA strategy; complete with next steps, and thought leadership guidance and papers.

 

It's Time to "Go Commando"  by Birst


June 19, 2009 - Commando teams carefully plan and execute to reduce risk and achieve success. Read this sales survival guide to learn how to - and why you should - adopt this philosophy and the main factors to focus on that will ensure your sales organization not only survives 2009 but comes out of it successfully.

 

ITIL® v3: What It Is and Why You Should Care  by Global Knowledge


October 11, 2008 - This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.

 

ITIL®,the CMS and You  by BMC Software, Inc


August 20, 2009 - This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.

 
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